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scunci steamer model ss-1000 doesnt work?

I used my steamer for about a month and now it won't stream. I think it is hard water build up. How do I fix it? the manual says not to use vinegar, so I haven't. I liked the product I just need to know how to keep it working.
roxey owens, October 2008
add mix vinegar and water. Let it heat up. pulse button till starts to sputter and then hold till it clears. I have done this a few times and it works and does not damage the unit. Its essentially lime or calcium buildup that it clogging the sprayer

MA, November 2008
I have the same problem Roxy, Did you get any answers? Email me at PatzLee@aol.com

Pat, October 2008
link Click here to see other fixes for Scunci.