HI YOUR COALS NEED TO BE PLACE WITH AN AIR SPACE OF 5-10MM BETWEEN THEM AND THE LOCATION OF THE COALS SHOUD BE AS THE M I MANUAL, SOME SOOT IS OK AND EXPECTED WITH A FIRE THAT BURNS A YELLOW FLAME, HAVE YOUR CHIMNEY SWEPT EVERY TWO YEARS AND THE FIRE SERVICED YEARLY MAKING SURE YOUR GAS PRESSURES ARE CHECKED AND THE CHIMNEY IS SMOKEK TESTED.
G T HEATING AND PLUMBING SERVICES, October 2009