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Help Me! I broke a friends' MP3 Player and it is stuck on hold!?

I don't know what, but something happened to the MP3 Digital Player (maybe it was dropped) and the hold button is very loose and weak (unlike the stiff and firm it was in the beginning). PLEASE HELP as I have got to give it to my friend again in a couple of days! I AM DESPERATE! How do I fix the hold button or do you have any numbers for repair shops?
AM, November 2005
THAT SAD MAN I HOPE YOU GET FIXS MY SCREEN CRUCK I CANT SEE WHAT MUSIC IT FOR XMAS


FROM RUDEBOY

RUDEBOY, February 2006
take a pair of needle nose pliers and pull the switch to the opposite side

an, November 2005