Check the pressure switch -the system that determines correct water level in the drum. Power off, drag machine out onto the floor, remove back cover or tip machine up at an angle. The pressure switch is a round item about 3 inches across with several wires connected. It sits under the top cover. Its an air operated switch which tells the machine water has reached the correct level. If its giving an incorrect indication to the program timer machine will either refuse to fill or refuse to spin. Disconnect the thin rubber pipe from the switch and blow down through it to clear any blockage. Switch itself may be faulty but its more likely the pressure pipe or the vessel attached to the other end of the pipe is blocked.
Repair and service your own washing machine. Go to www.2ndwave.co.uk/manual.html
dannyboy, November 2008