Hi, I will assume you have a relatively modern pc and you are running either Windows XP or Vista. Some pc's have a number of slots in the front of them. One of the small slots will be for sd cards, the slot size will tell you which one it is. If this is not the case you will need to purchase a pc card reader, which again will have a number of slots in the front of it and a lead coming out of the rear or one side. This is a USB lead. and you will have to plug it into a USB slot, either in the front or rear of the pc. It is better to use USB version 2 or 2.1 rather than USB 1 or 1.1. The connections are exactly the same, it is only the speed of the information flow that changes. USB 2 works at about 20 times the speed of USB 1. If you have any problems come back to me here and I will try to offer other explanations.
Plug the SD card into the appropriate slot on the front of the pc or the card reader and leave it there.
Assuming you have all of these now up and running you now need to go to the 'my computer' icon probably at the top left of the screen. Find that and quickly double click the left button on the mouse. This will open a screen which will tell you the number of disk 'drives' you have on the pc. Your photos will probably be stored on the 'C' drive under the 'my documents' folder (the photos may be stored elsewhere, say on the 'd' drive, the process is the same). Double click on this and you will find another set of 'folders'. Find the 'my photos' folder and double click on it as before. The folder should open to reveal all of your photos. Hopefully they will be cataloged in some sort of order, probably by date or by number. Find the photo(s) you want to download. You may click on the photos singly to copy/move them or they can be copied/moved in sections. Assuming they are moved singly for now. A single left button mouse click on the photo you want, will 'highlight' it. You now have to decide if you want to 'COPY' the photo or 'MOVE' the photo. It is probably better to copy the photo as this makes a copy of the photo on the drive you wish it to, whilst leaving the original where it is. Moving the photo, electronically moves the photo to the new drive WITHOUT making a copy.
Within the open 'my photos' box, highlight one photo by single left mouse button clicking on it, then look on to the left of the 'my photos' box where there should be a blue coloured area with a number of smaller, lighter coloured, boxes within it, one of these boxes (probably the second one down) is labeled 'file and folder tasks'. Within this secondary box, there are several things you can do with the file. The third line down (probably) has the instruction 'copy the file'. Single click on this instruction, this will open another box called 'copy items' and it is a list of the disk drives on your computer, move the mouse cursor over the appropriate drive, i.e. the SD drive and quickly double click it with the left mouse button, this will then make a copy of the photo onto the SD card in the slot. An led on the front of the card reader may light up to tell you the process is happening. Continue this process until all of the photos are copied onto the SD card. It may be a bit time consuming to do it this way, but it will save any further confudion.
This information may seem incredibly complicates or overwhelming at first, but I have had to assume you have no or very little computer experience. Once you have done this a few times, it becomes much more second nature and very much easier to do, so please persevere with it.
When the task is completed, remove the SD card and plug it into the slot on the photoframe and follow the instructions to download the photos onto the photoframe and (hopefully) all should be well. If things do not go as planned, contact me again in a day or two and I will try to guide you through it again.
Hope all goes well and this is helpful, please let me know how it goes and that these instructions were accurate and helpful.
Regards
John Bates, December 2008