hi u said that the router must be inserted to a phoneline i dont have phone line we use mobles just have virgin broadband with out phone line help

mandyb, December 2008

Mandy,

Your Router needs two pieces of wire connected to it - A Power cable to make it work and another connection carrying the internet in and out of the house. Does it have these?

If you have an Ethernet cable you should be able to use it to connect the laptop directly to the router (which will then have three wires running to it). When you have done this you can check if the internet is working - if it isn't working ring your supplier's help line.

Once working through the ethernet cable you can THEN start thinking about getting wireless communication between laptop and router.

Are there any other computers in the house connected to the internet? Are they still working?

Peccavi, December 2008

the laptop wont take my internet it just says not connected

mandyb, December 2008

Sorry Mandy,

Most routers are plugged into 'phone line for Broadband Access - yours must be fibre optic cable.

You have two questions to resolve...

1) Does the router talk to the world? i.e. does the router "see" the internet?

2) Can my computer "see" the router? i.e. is the wireless card working? (fitted - has device driver - enabled - communicating with the router)

You can temporarily forget about Q2 by connecting an ethernet cable between the laptop and the router. Once you have established communication this way you can then move on to making the wireless work...

Peccavi, December 2008