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Worscester Bosch greenstar 28i junior, no heating?

Newly installed boiler isn't firing up but we have hot water, any suggestions on what the problem might be or how we can easily fix it?
Clare, January 2009
Make sure the flow & return valves are open

tez, January 2009
get the guy back who installed it! presuming that it has been properly commissioned by a Corgi engr or if it's under warranty call Worcester

richard, January 2009
link Click here to see other fixes for Worcester Bosch 28i junior.