You are supposed to press ALT-F10 during the splash Screen
see acers instructions here http://www.acerpanam.com/synapse/forms/portal20.cfm?recordid=853&formid=3390&website=AcerPanAm.com/us&siteid=7293&words=all&keywords=&areaid=7
Astrophel capitaltechmd.com tech, February 2009