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how can i fix my creative zen mp4 player?

the screen is blank white.. i cant fix it... ive tried switching it off n on many times.. still dosnt work !!!
spicy~peaches, February 2009
al encender mi zen creative dice
RECOVERY MODE
CREATIVE ZEN VISION V0.0.18
clean up
format all reload firmaware
reboot
por que me sale eso

mario, April 2009
there is a small pin hole on the side. use a pin to reset

joel, February 2009
link Click here to see other fixes for Creative.