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Thomson (DTI 1000) Digital Box storing BBC1 etc as wrong channel Number?

Updated Thomson (DTI 1000) digital box the other day and it stored BBC1, BBC2, ITV, Channel 4 and five as channels commencing with 8. For example BBC1 was stored as 823. How do you get to store say BBC1 as channel 1?
Reds, February 2009
Rang Thompson a software download will be available
in the next week or so said they would ring me when ready

Dennis A, October 2009
Not an answer unfortunately, but another instance of the same problem. West Cornwall switchover started last Weds (8th Jul) & I've "retuned" my DTI 1000 four or five times without picking up digital channels with conventional numbering. If channels are selected as "favourites" they can be re-ordered but their numbers cannot be re-prioritised. Have exchanged this box for a Phillips which is a little newer (& includes digital sound out). I suspect the DTI 1000 may be a little long in the tooth now & considering the prices being asked nowadays it would probably be worth upgrading to a newer generation box.

Ian Perry, West Cornwall, July 2009
I also have experienced the same problem with this digital box, It happened after rescanning the box during the reshuffle of channels in Hampshire on Wednesday 25th March

I'm not sure of the solution but there was an on air download for the box a while ago which I missed - not sure if that fixes this problem

Ashley, March 2009
link Click here to see other fixes for Thomson.