I changed the power supply but the same problems exists, my anti-virus is up to date and recently had the Geek Squad update my PC, since then I have not been able to use it, pls help me?

Michele, February 2009

to Mick - I have sent my pc to be fixed by a local engineer, but the fans were dust free.

Michele, February 2009

to Chris - Thanks but I've sent it to someone to fix - can't live without internet at home.

Michele, February 2009

This could be a overheating prob are all the fans working ,is it in a well venterlated place ,are the vents blocked with dust ?

Mick, February 2009

Michele, can you give me the full pc specifications.I support all the models on sale at pc world if it is one of those, plus everything else.

compdoctor2005@btinternet.com

Chris

chris, February 2009

Andy, they cleared it from unwanted rubbish that was lingering and updated my Norton antivirus which was giving me some problems. I will look into buying additional memory and get back to you, thanks for responding

Michele, February 2009

You say you had the Geek Squad update it. What exactly did they do?. I had a problem on my own recently and since i changed the PSU and Fan Unit it works great. Also about a year ago i had a problem as soon as i switched my PC on, it just shut down again and that was because i bought some extra Memory for it from PC World, turns out they gave me the wrong voltage and when i went back to them they didn't have a Scooby Doo so i purchase the correct type of Memory for my Pc from Crucial Memory online and that cured my problem then, so who knows maybe that is an issue for you also, depending on what the Geek Squad done.

If you find out what was done or have any other problems, e-mail me and i'll see what i can do to help. andy4u@live.co.uk

Andy, February 2009