If the hole is really big yep it needs replacing. If however its the size of a match stick taping it up with Aluminum tape would be acceptable. He could even tape a small patch over it but 1 or 2 layers of Al Duct - hi temp tape should be just fine on a small hole. Anything bigger than a pencil (not the lead but the whole wooden part) in diameter would need a patch plus tape. anything bigger than a dime should be replaced.
Farley Redfield in the Great State of Confusion OKlahoma, March 2009