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16 bit subsystem?

hi i'm trying to run a cad program on a pc runnin xp but i get the following message. 16 bit task subsytem timed out maybe unstable or corrupt.
the program works on the pc in my office which is new and runs xp and on an old 95 pc but not on this one and this is the one that the staff need to use any ideas ?
mark, March 2006
Is this computer a packard bell? If so, there is a known issue. If you log on to packardbell.co.uk, you can search on the FAQs for this particular problem. Hope it resolves the problem. If not, then please say so!

Kash, April 2006