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how can i fix my a5378 dse mp3?

well when i put my dse mp3 into my usb ports on my computer or any computer for that fact it doesnt read it now i have no songs on it and neva put songs onit i have lost my receipt and there is no firmware upgrade now how can i fix anyone out there please help me
saan, March 2010
link Click here to see other fixes for DSE A5378.