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how to repair Unidare Storage heater WMX781N?

Hi
3 days ago, kids left paper cover top of storage heater Unidare WMX718N whilst the heater is off but still hot, few hours later w,eird smell appears.The following night, we switched it on to charge the heater but it's no longer working (Main socket is fine, i checked), how should I repair it? I called unidare, the staff seems do not know the problem, pls. help.
Eugene, December 2010