I HAD THAT PROBLEM A FEW WEEKS AGO AND I CHECKED MY NETWORK CONNECTIONS AND RUN THE CONNECTION WIZARD IN HELP AND SUPPORT MENU WHICH YOU ACCESS FROM THE START MENU.IF THAT DOES NOT WORK CHECK THAT YOUR EMAIL SERVER IS NOT HANGING UP AFTER EVERY MESSAGE AS THIS WOULD CAUSE IT.ALSO BROWSE HELP AND SUPPORT SECTION AS YOU WILL PROBABLY FIND THE ANSWER THERE.AND OF COURSE CHECK ALL THE INTERNET CONNECTIONSETC IF YOU ARE EX DIRECTORY CHECK THAT THE NUMBERS 1470ARE PREFIXING YOUR PHONE NUMBER. GOOD LUCK!
HELEN WALTON, September 2006