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my thomson box has stopped working ?

my thomson box has stopped working.. and i cant record or see previous recordings on settings it says that there is no kind of storage is it has been removed and i have reverted the sofware back from v 7.1 something back to v5. something to see if that would work it didnt i have now unplugged it for a few hours and this still doesnt help.. SO PLEASE HELP!!!!
Chris Rowntree, September 2011
Take it back to the retailer where you bought it with your receipt, bank statement etc and if under 6 months old they should replace it Sales of Goods Act 1979. (i had one 2 years ago and it lasted less than 6 months, got to the stage i was on 1st name terms with telehelp!) after 6 months they should repair or pos replace it. In my opinion, And Im on machine no 5 dif brand but failed again SKY or BT Vision!FED UP with the pants technology.

Lorna, October 2011
link Click here to see other fixes for Thomson.