We have a Stannah 230 straight track. It has recently been stopping at a particular spot when going up, and one of the red power lights goes out. If it is manually wound back down a few notches the light comes on again.The chair may then go up ok with this procedure needing to be repeated sometimes. The chair is now at the top of the stairs (dead) only one light on and the hand crank does not seem to solve the problem. Wondered if someone could tell me what the most likely problem would be. Thanks

Kiwi boy, September 2011

hi there.........the easier solution would be that the footrest upper safety edge was hitting the step going up when someone was sitting on lift, but it sounds like wires in your trailing cable are breaking,,what i would suggest you to do to confirm this is to wind your stairlift down so far so you can pull on the trailing cable[above carriage] and see if the red light on armrest flickers on/off..most trailing cables only last 2 to 5 years depending on useage of lift some have dates on them to tell you when trailing cable was manufactured..........hop this helps...ian--portsmouth u/k

IAN, November 2011