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Polti Lecoaspira 700 Steam Cleaner/Vacuum?

I have a Polti Lecoaspira 700 Steam Cleaner/Vacuum. I had not used it for quite some time and when I set it up to use it although the boiler heated up it will not release any steam. The vacuum works. I have used Kalstop and even used 5 phials as recommended but this has still not worked. Do you have any suggestions?
Ros, February 2012
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