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My Tiscali 150kbps Broadband service stops working about twice a week!?

I have Tiscali's 150kbps Broadband Internet Service. They call it "Broadbandx3 - Unlimited"

I have had it for a few months now and I have found that about twice a week I can't connect. The problem lasts for many hours and then suddenly I can connect. I have tried to contact Tiscali's Technical Help, but I can never get through and speak to anyone (BE WARNED IF YOU'RE CONSIDERING TISCALI - THE TECHNICAL HELP AVAILABLE IS VERY VERY POOR)

What can I do myself? Can anyone suggest anything that I could try? I am using the USB modem which they provided. It does work, because I do use it sucessfully most of the time.

Wanda Why, April 2004

home Fix label Computers label_important Computer Hardwaredone

i think there is probaly a harware conflict with the modem

George, January 2005

I have the same problem with tiscali, after booting it tries to connect and keeps trying, I reboot and that solves the problem.
other times it tries to connect, stops cannot find the password e.t.c. at this time I do a system restore, this always works.

jim, December 2004

Is there a virus? there should be an error message coming up. scan your computer

computer helper, June 2004