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why is nobody answer the question about reformating the player?

I brought my mp3 in may and now the siren 512model does not work.It just keep saying reformat the player!So how do i do that please answer this question or i will keep complaining!!!!!!!!!!
JAMIE, November 2006
Jamie,
Not sure if someone answered your question, however, I had the same issue with my player. One of the other posts about 'Stuck on Searching files' gave instructions on how to upgrade the firmware. This upgrade resolved my problems. Try the following link:

http://www.howtomendit.com/answers.php?id=38563

Dave, November 2006