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Replacement ribbons?

I have a Dimplex electric fire (not sure what model)with flame effect, but a couple of the ribbons have broken, is it possible to get replacements for these fires?
Thank you
Dian, July 2013
Replacement Dimplex flame-effect ribbons are available from electricspares.com. They are a very good, reliable company.

Lee, September 2013
Yes you can buy replacement ribbons but you need to know the model number which will be on the back, try James Fulton and son

toptrish, July 2013
link Click here to see other fixes for Dimplex.