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Magimix M200 auto?

My machine has frozen with all lights on including the yellow alert light. I can't turn it off. If I turn off at the socket and turn it on again, all the lights are still lit. It doesn't seem to be a problem with the drip tray or used capsule container. Any ideas?
Pippa, September 2015
link Click here to see other fixes for Magimix M200.