I have no heat nor hot water from my Bgas 532i boiler. I think Doris has blown out the pilot and left flashing warning signals. What is the safe way to restore heating and hot water?

Bernard, February 2017

His earlier colleague did not suggest a cost - the £450 versus £1000 was just for comparison purposes - for a power flush. To illustrate that British Gas tend to be somewhat expensive in comparison to others.

The cost will depend on the work done and the ethics of the supplier.

Stay warm..., February 2017

Find the manual. Read it.

http://www.freeboilermanuals.com/assets/pdf/British-Gas/532,537%20&542.pdf

I believe this is the boiler you have. You will see mention of direct burner ignition; no pilot

One assumes you have done all te self-help things like checking the boiler actualy has an electricity supply

Is your boiler showing any error codes? There is a small diagnostic section to the end of the manual.

I believe the British Gas badged boiler is a Worcester Bosch product.

You may be able to get a call out for a better price than my earlier colleague suggests. Try giving BG and WB a ring. Our last call out was £300

Alternatively a local independant Gas Safe certified engineer may be able to help.

XXX, February 2017

The storm Doris will not have affected your boiler's operation.

The safest way to restore it to a working condition is to engage the services of a qualified service agent

Expect an expensive experience - if you call on British Gas expect even more expense - in my opinion... My neighbour had work done on her heating system last week for £450 - British Gas quoted her £1000...

Good Luck..., February 2017