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When I step on WW scale it shows Err and does not go to 0.What I have to do?

When I step on WW scale it shows Err and does not go to 0.
What I have to do to take my weight?
kumar krishnan, July 2017
Check what the manual says.

Turn on, wait for it to go to zero, then step on.

If it just shows Err all the time, try removing the batteries then replacing them.

If that doesn't work, its probably new scales time

acp, July 2017