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how can i get free downloads to get my mp3 up and running again?

how could i get free downloads to fix my CREATIVE zen microphoto 8gb mp3 and get it rebooted, reloaded and clean up. i think i found out how to do it, but not real sure how to get it started step by step.
denise, April 2007
need software for mp3 player nexxtech 512mb

danielle, April 2007
link Click here to see other fixes for Creative.