Hi, if anyone is still there all these years later! The boiler can be off to do this, can't it? I have this model of boiler in a new rented place and it clearly needs to be sorted out because the only way I can have it is to put the plug in and all water and heat fires up, or I take the plug out and it all turns off because the on/off switch isn't working. I have tried turning a big screw on the silver bendy pipe but there was no response. I assume I've done something wrong or the boiler has something more serious wrong with it. Thanks for any help.
Amy, January 2014