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how can i fix my zen micro 6GB?

when i turn my zen micro on it freezes on the word creative and then recovery mode comes up and it says creative zen micro v0.065 1. clean up, 2.format all, 3. reload firmware, 4. reboot
can anyone help me?!
ruth brown, February 2006
My Zen Micron is with Problem. I find that they had erased the Firmware of it! what I can make to come back to listen to Musics in it?

Lucas Donato, March 2007
You can fix it. It sounds like it's in recovery mode. Just select clean up and it should just rebuild its files. If you have a backup of the files on your pc I would download the latest firmware update on Creative's website and install it. It will overwrite and format the drive so all will be gone.But it will be better.Check out Nomadness.com for more info and F.A.Q

Phil, March 2006
link Click here to see other fixes for Creative.