Hi, this is Worcester, Bosch Group
Although we don't currently offer live technical support online, our Technical Support department will be able to help. Their number is 0844 892 3366 - they're open 6 days a week and on average answer calls within 20 second. If you want to know more about our Technical Support department visit our website:http://www.worcester-bosch.co.uk/homeowner/customer-service/customer-technical-support
We look forward to helping you
Worcester, Bosch Group, May 2010