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The voice section has gone off my ALBA mp3 player?

The voice section has disappeared off my MP3 player and all the files I have copied off my tapes will not be recognised by my ALBA mp3 player even though when I go on my computer I can see all the files how do I get back the voice menu so I can hear my cassette tape files again I am fed up I have only had this player about two months?
AL, January 2011
link Click here to see other fixes for Alba.