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5 Level lock handle just spins - same as aaa question?

Door is locked and unable to remove cover plate as screws go through to outside of door plate, unable to unlock door as once unlocked there is no way of locking as handle just spins round
jimb, January 2011
you will have to get outside to fix it, some how , to take it off , to see what the problem is ?

n, January 2011