The aboe seems to have switched itself off, how can this be reversed.
I decided to uninstal and reintal it but cannot find it on add/restore, it shows under programmes but again no uninstlal instructions

maureen, April 2011

The lack of an uninstaller is common if it was preinstalled on a new computer.

Maybe you have a trial copy of the "Plus" version that is now expired. Also common if it came preinstalled on a new system.

Get a new copy of the instaler for real player, free version, from http://www.real.com/ and reinstall over your current copy. This should work.

Another possibility would be to switch to some other media player, like winamp, also available for free.

Electro, April 2011