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suggestions why fabric conditioner does not get used?

miele w 3922 washing machine. leaves laundry akin to sandpaper. hot washes and cleaning of jet outlets and it still fails.
baz at cambridge, September 2013
take out the soap box and clean thoroughly, your washer has the symptoms of syphoning, make sure the waste hose enters the standpipe loosely and its end is not pushed down no lower than the top of the door rim

keymatic irl., September 2013
link Click here to see other fixes for Miele.