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How can I fix my creative zan nano plus mp3 model#:DAP-FLOO18?

My creative zen nano plus will turn on, but all it will do is show the 'creative' screen. It won't turn off unless I take the battery out. How can I fix it?
Will, March 2007
this really difficult...im having a problem the same thing..

Michelle, June 2009
link Click here to see other fixes for Creative.