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My SupportPlus MP3 won't play songs properly?

Whenever I play a song it plays basically the background music with no main singer, well there is but you barely can hear him. Its like it ripped all the songs in half, the same thing happens when I change batteries, delete everything, add new songs on etc etc.

And I dont have my installation Cd....

Mp3
Support Plus
N14840
Simon Hales, May 2007
Looks like it might be a problem with your headphones/socket - with the L/R channels being listened to...

Pos, February 2010
Hey thanks for the replies. Sorry I took so long to get back I forgot I posted here. I have lost my cd so a copy would be so wonderful.

My email is monkeyonhigh@hotmail.com

Simon Hales, August 2007
You can find firmware for some support plus players here:
http://194.64.225.1/download/mp3/?M=D

skaos, June 2007
simon you will have to give your email address and i will contact you

dave, May 2007
i had same problem.you need cd to install software .from there you can download update drivers,whilst your player is plugged in to pc.if you dont have cd maybe you can contact me and i will copy mine and send it to you

dave, May 2007