Try the microsoft knowledge web site
http://support.microsoft.com/default.aspx?scid=kb;en-us;305652
RESOLUTION
To resolve this issue, use one of the following methods.
Method 1: Update the Compaq Display Driver
Uninstall the Adobe Type Manager program, update the Compaq display driver, and then reinstall the Adobe program. To do this, follow these steps: 1. Remove Adobe Type Manager:a. Start the computer. After the initial Power On Self Test (POST), press and hold down the CTRL key.
The Microsoft Windows 98 Startup menu appears.
b. Use the ARROW keys to select Safe mode, and then press ENTER.
c. On the Windows is running in safe mode message, click OK.
d. Click Start, point to Programs, point to Adobe, and then click Adobe Type Manager.
e. On the Settings tab, click Uninstall ATM.
f. Click Begin Uninstall, and then follow the instructions to completely remove Adobe Type Manager.
g. Restart Windows normally.
2. Obtain and install the latest display driver for your Compaq computer. Updated device drivers are available at the following Compaq Web site:
http://www.compaq.com
3. Reinstall the Adobe Type Manager program. If the Adobe programs are included with your scanner (bundled software), you may need to reinstall the scanner software.
Method 2: Edit the Config.sys File
1. Start the computer. After the initial Power On Self Test (POST), press and hold down the CTRL key.
The Microsoft Windows 98 Startup menu appears.
2. Use the ARROW keys to select Safe mode, and then press ENTER.
3. On the Windows is running in safe mode message, click OK.
4. Click Start, and then click Run.
5. In the Open box, type Sysedit, and then click OK.
6. In the System Configuration Editor, click the C:\CONFIG.SYS window.
John, April 2005
